We have 100% Money Back Guarantee Policy if our product or services not provided as committed to you. You can easily write us your grievance on support@digiipay.com. Immediately our refund department will get into the matter and if it finds non-catering of services on the part of Digiipay we'll gladly refund your payment within 6-7 days through online mode of your refund request. Cancellation can be done within 48 hours.